Frequently Asked Questions

Get answers to common questions about Platinum Hydrafacial - Face + Neck.

Most sessions take about 60 minutes, including cleansing, exfoliation, lymphatic drainage, LED therapy, and finishing serums. A brief consultation and customized boosters are included; additional time may be added for medical consults or neck-focused treatments.

Yes. The Platinum Hydrafacial - Face + Neck is fully customizable and gentle for sensitive skin. Our estheticians select milder serums, adjust suction, and perform a patch test to minimize irritation and ensure comfort.

For best maintenance, schedule treatments every 4–6 weeks. A series of three monthly sessions delivers optimal cumulative improvement; after initial results, spacing treatments preserves hydration, collagen stimulation, and skin clarity.

Side effects are uncommon and usually mild: temporary redness, slight sensitivity, or rare bruising where lymphatic work is performed. Reactions normally resolve within 24–72 hours; contact us if severe discomfort or prolonged irritation occurs.

Yes — the treatment targets fine lines, uneven texture, and mild pigmentation through exfoliation, potent hydrating serums, and LED therapy. Deeper pigmentation may require adjunctive treatments like peels or laser for complete correction.

Avoid topical retinoids, chemical peels, waxing, and sun exposure for at least 48–72 hours before and after treatment. Skip heavy exercise and makeup same day; follow our aftercare to optimize healing and results.